Privacy Policy

1. Who We Are

Nineteen Solutions ("we", "us", "our") is a web design, development, SEO and local-growth agency serving Indian businesses (GSTIN: 21DDZPP8133A1ZG). This policy explains what information we collect through nineteensolutions.in and how we use it.

2. Information We Collect

We collect information you give us directly, primarily through the Diagnostic Audit form and phone calls:

• Full name and business name
• Email address and phone number
• Your current website URL, if any
• Details about your business's bottlenecks and your interest in a specific service tier

We do not collect payment card details on this website. Payment discussions happen directly with our team.

3. How We Use Your Information

• To respond to your audit request and get in touch about our services
• To prepare a tailored proposal or diagnostic report
• To deliver, invoice, and support any project you engage us for
• To improve this website and our service offering

We do not sell, rent, or trade your personal information to third parties.

4. Third-Party Services

The Diagnostic Audit form is delivered to our inbox using FormSubmit, a third-party form-processing service. Your submission passes through their infrastructure to reach us. This site also loads fonts, icons, and animation libraries from third-party CDNs (Google Fonts, jsDelivr, unpkg, cdnjs) to render correctly; these typically only see your IP address and browser type as part of standard web requests, not your form submissions.

5. Cookies

This site does not currently set its own tracking cookies. If analytics tools (such as Google Analytics or Meta Pixel) are added in the future, this policy will be updated to reflect what they collect and how to opt out.

6. Data Retention

We retain your information for as long as needed to respond to your inquiry, deliver services, and meet our accounting and tax obligations under Indian law, after which it is deleted or anonymised.

7. Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing support@nineteensolutions.in.

8. Grievance Officer

For any concerns about how your data is handled, contact: Aman, Nineteen Solutions, support@nineteensolutions.in, +91 91803 81016.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.