Questions business owners ask our Sambalpur web agency first

Every starting price is on the Pricing page, and every price says "onwards". Your final quote depends on what you need, and we confirm it in writing after a short call. A quote is valid for 15 days. Choose any 3 services together and you get ₹1,000 off your one-time total.

No. Prices exclude GST, and GST at 18% is added on every invoice. The price you are quoted is the price you pay. If something extra comes up, we tell you and quote it before we do it.

35% advance before any work starts, and the 65% balance at least 24 hours before handover. Nothing goes live until the balance is paid.

You do. You own 100% of your domain, hosting, code and brand files from day one, so you are never locked in. At handover you get the live site on your own hosting and a ZIP of all files.

Yes. You see previews while we build, then you get two review rounds. Feedback on a preview does not use up a round.

Two review rounds are included. Send each round as one list. Extra rounds are billed as Help Desk hours, and we estimate the hours in writing before the work starts.

That is what our No Ghosting guarantee is for: a dedicated support channel. Technical questions are answered within 4 working hours and routine edits within 24 to 48 business hours, 9:00 AM to 6:00 PM, Monday to Saturday (IST).

Built projects get 12 calendar days of support after handover: text changes, photo swaps, contact updates, broken links and small new sections. Bigger additions get a quote. After that, The Caretaker or The Help Desk keep you covered.

If the site is not delivered on the agreed date, 20% of the fee is refunded and the rest is finished free. The launch date is the one written in your quote.

Yes. The Turbo Fix makes a slow website fast on phones, even one we did not build. If mobile speed is not doubled or PageSpeed does not reach 90+, the optimization is free.

Hosting is free for the first 2 years when we build your site. The Storefront and The Storefront Pro also include 2 years of domain registration. After that, we renew them with an invoice before they end, or you can take them over.

They are billed every month in advance, with GST. The first month is paid before the service starts. To stop, give 30 days notice. There is no late fee.

If you cancel before work starts, the advance is refunded minus 50% for platform charges and booking costs. Once work has started, the advance is not refunded. Approved refunds are paid within 7 working days with a GST credit note.

No. You add us as a user on your own hosting or domain account instead.

Yes. Ask us by WhatsApp or email and we act within 30 days. Invoices and tax records are kept because the law needs them, and we tell you what we kept and why.

We work with businesses across India, and we are based in Sambalpur.

Send us a WhatsApp message and tell us what your business does, or ask for a free website check on the Contact page. We will tell you what is worth paying for.